- Step 1: Fill up the filter with cold water from the tap.
- Step 2: Fill up a jug with cold water.
- Step 3: *ensure the mains water is isolated at this point*
- Step 4: Pour the water from the jug into the centre hole of the filter very slowly to remove any air bubbles.
- Step 5: Twist off the current filter
- Step 6: Keep the replacement filter upright and twist this onto the housing.
The filter needs to be changed every 3-6 months depending on the hardness of the water in your area, you can find this out by a quick google search, all you will need is your post code. We strongly recommend that the proof of filters is retained, should you experience an issue these will be requested.
Soft water area- every 6 months
Medium water area – every 4/5 months
Hard water area- 3 months
Replacement filters can be found HERE
To achieve the domestic hot/cold – you will simply pull the handle out away from the body of the tap and move this left or right.
To achieve boiling water, you will need to keep the handle in the off position (parallel with the body of the tap) push down the button on top of the lever and pull this down by a quarter of a turn. You may feel some resistance but do not stop until the handle has made a 90-degree turn.
We are very sorry that you are experiencing an issue with our products, to get this issue resolved please email hello@flode.co.uk with your proof of purchase and evidence of the issue and a member of our help team will help resolve.
Unfortunately, our guarantee doesn’t cover any loss damage or fitting costs.
The length of the cable for the boiler unit is around 1 metre long.
The diameter of the hole required for the work top for all our taps is 35mm.
The height of the boiler is 329mm.
The depth of the boiler is 223mm.
The width of the boiler is 229mm.
E3 Trouble shooting guide:
An E3 error message on the tank indicates there is not enough water in the boiler tank.
Normally to remedy this you could turn the tank off and allow to cool, once cooled down disconnect the two pipes (water supply doesn’t need to be turned off for this).
Turn the boiler tank upside down over the sink and drain completely.
Reconnect the pipes and run the boiler side tap until water is dispensed from the spout of the tap (This will ensure the tank is full).
Plug the tank back in and allow to reach desired temperature.
Sometimes the float sensor in the tank can get caught with dirt / debris through the system and trigger the electronics to believe the tank is empty, flushing the system as described above should resolve the issue for you.
The 3IN1 boiling water tap has three functions, this tap provides domestic hot water, domestic cold water and boiling water.
The 4IN1 boiling water tap has four functions, this tap provides domestic hot water, domestic cold water, cold filtered water, and boiling water.
For a 3IN1 the minimum this can be fitted to is 2/3mm however this will need the white bracket provided in the fixing kit to be fitted too. The maximum thickness of worktop is 43mm, if the worktop is thicker, the installer will be required to router out the worktop underneath to allow this to be fitted.
For a 4IN1 the minimum this can be fitted to is 2/3mm however this will need the white bracket provided in the fixing kit to be fitted too. The maximum thickness of worktop the 4IN1 can be fitted to is 40mm, this is the very maximum and should not be fitted to anything thicker.